Privacy Policy

Privacy Policy

 

BACKGROUND:

 

Square Cactus Limited​​ understands that your privacy is important to you and that you care about how your personal data is used.​​ We​​ respect and value the privacy of​​ everyone who visits this website,​​ whatsonblackburn.com”)​​ and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of​​ this​​ Privacy Policy​​ is requested​​ when sharing your personal information with us.

 

  • Definitions and Interpretation​​ 

In this Policy the following terms shall have the following meanings: ​​ 

“Account”

means an account required to access and/or use certain areas and features of​​ Our​​ Site;

“Cookie”

means a small text file placed on your computer or device by​​ Our​​ Site when you visit certain parts of​​ Our​​ Site and/or when you use certain features of​​ Our​​ Site. Details of the Cookies used by​​ Our​​ Site are set out in​​ in​​ Part​​ 14, below;​​ and

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;


  • Information About​​ Us

Our Site is owned and operated by​​ Square Cactus Limited, a​​ limited company​​ registered in England under company number​​ 09429954.

Registered address:​​ 55 King William Street, Blackburn BB1 7DJ.

Data Protection Officer:​​ Ian Holmes.

Email address:​​ contact@squarecactus.co.uk.

Telephone number:​​ 01254 449 009.

Postal address:​​ 55 King William Street, Blackburn. BB1 7DJ.

 

  • What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that​​ we​​ have no control over how your data is collected, stored, or used by other websites and​​ we​​ advise you to check the privacy policies of any such websites before providing any data to them.

 

  • What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can​​ be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

  • What Are My​​ Rights?

Under the Data Protection Legislation, you have the following rights, which we​​ will always work to uphold:

        • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

        • The right to access the personal data we hold about you. Part 13 will tell you how to do this.

        • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

        • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.

        • The right to restrict (i.e. prevent) the processing of your personal data.

        • The right to object to us using your personal data for a particular purpose or purposes.

        • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

        • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

        • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact​​ us using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data​​ we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.​​ We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

 

  • What Data Do​​ You​​ Collect​​ and How?

Depending upon your use of​​ Our​​ Site,​​ we​​ may collect​​ and hold​​ some or all of the personal and non-personal data​​ set out in the table below, using the methods also set out in the table.​​ Please also see​​ Part​​ 14 for more information about our​​ use of Cookies and similar technologies and​​ our​​ Cookie Policy​​ https://whatsonblackburn.com/cookie-policy/.​​ We do not collect any ‘special category’ or ‘sensitive’ personal data​​ OR​​ personal data relating to children​​ OR​​ data relating to criminal convictions and/or offences.

 

Data Collected

How We Collect the Data

Identity Information including​​ name & title

Through placing a free or paid advert with us or entering competitions. You will always be given the option to agree to this Privacy Policy

Contact information including​​ address, email address & telephone numbers

Through placing a free or paid advert with us or entering competitions. You will always be given the option to agree to this Privacy Policy.

Business information including​​ business name, address, email and telephone number

Through placing a free or paid advert with us or entering competitions. You will always be given the option to agree to this Privacy Policy..

Payment information including​​ card details via our third party provider stripe.

Through Stripe a third party card processing company.

Profile information including​​ login details, purchase history and contact history

Through placing a free or paid advert with us or entering competitions. You will always be given the option to agree to this Privacy Policy..

Technical information including​​ IP address, browser type and version, operating system.

Through your acceptance of our cookie policy and your use of the website.

Name and email address

Through our newsletter subscription forms.

​​ 

  • How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis​​ for using personal data. The following table describes how we​​ will use your personal data, and​​ our lawful bases for doing so:

 

What We Do

What Data We Use

Our Lawful Basis

Registering you on Our Site.

Identity. Contact.​​ Business, Profile

Contract.

Providing and managing your Account.

Identity. Contact.​​ Business.​​ Profile

Contract.

Providing and managing your access to Our​​ Site.

Identity. Contact.​​ Business.​​ Profile

Contract.

Personalising and tailoring your experience on Our​​ Site.

Profile Information.

Consent.

Administering our business.

Identity. Contact.​​ Business.​​ Payment, Profile

Contract.

Supplying our products​​ AND​​ services to you.

Identity. Contact.​​ Business.​​ Payment, Profile.

Contract.

Managing payments for our​​ products​​ AND​​ services

Identity. Contact.​​ Business.​​ Payment,

Contract.

Communicating with you.

Identity. Contact.​​ Business. Profile.

Legitimate interests.

Supplying you with information by email that you have opted-in-to (you may opt-out at any time by​​ emailing us at​​ hello@whatsonblackburn.com​​ or clicking unsubscribe in any communication.

Identity. Contact.​​ Business, Profile.

Legitimate interests.

 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email​​ or​​ telephone​​ or​​ text message with information, news, and offers on our​​ products​​ AND​​ services. You will not be sent any unlawful marketing or spam. We​​ will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.​​ We​​ will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes​​ and you will be able to opt-out at any time.

Third Parties (including​​ Google Adwords and other advertisers)​​ whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s)​​ and need to use your personal data for that purpose. If​​ we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us​​ using the details in Part 15.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with,​​ the purpose(s) for which it was originally collected,​​ we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

 

  • How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

 

Type of Data

How Long [We] OR [I] Keep It

Identity Information including​​ name & title

For as long as you use our site and for up to 7 years.

Contact information including​​ address, email address & telephone numbers

For as long as you use our site and for up to 7 years.

Business information including​​ business name, address, email and telephone number

For as long as you use our site and for up to 7 years.

Payment information including​​ card details via our third party provider stripe.

For as long as you use our site and for up to 7 years.

Profile information including​​ login details, purchase history and contact history

For as long as you use our site and for up to 7 years.

Technical information including​​ IP address, browser type and version, operating system.

For as long as you use our site and for up to 3 years.

 

  • How and Where Do You Store or Transfer My Personal Data?

We will​​ only store or transfer some of your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.

OR

We will​​ store or transfer some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent standards by law.

OR

We share your data with external third parties, as detailed below in Part​​ 10,​​ that are based outside of the EEA. The following safeguards​​ are applied to such transfers:

We​​ will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the European Commission. More information is available from the​​ European Commission.

AND/OR

Where​​ we transfer your data to a third party based in the US, the data​​ may be protected if they are part of the EU-US Privacy Shield. This requires that third party to​​ provide​​ data protection​​ to standards​​ similar to those in Europe. More information is available from the​​ European Commission.

Please contact us using the details below in Part 15 for further information about the particular data protection mechanisms used by us when transferring your personal data to a third country.

The security of your personal data is essential to us, and to protect your data,​​ we take a number of important measures, including the following:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where​​ we are legally required to do so.

 

  • Do You Share My Personal Data?

We​​ will​​ not share any of your personal data with any third parties for any purposes, subject to the following exceptions.​​ Your personal data may be held on third part mailing applications for those that subscribe to our newsletter.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

  • How Can​​ I​​ Control​​ My Personal​​ Data?

      • In addition to your rights under the​​ Data Protection Legislation, set out in​​ Part​​ 5,​​ when​​ you submit personal data via Our Site, you may be given options to restrict​​ our​​ use of your​​ personal​​ data. In particular,​​ we​​ aim to give you strong controls on​​ our​​ use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from​​ us​​ which you may do by unsubscribing using the links provided in​​ our​​ emails.

      • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

  • Can I​​ Withhold Information?

You may access certain areas of Our Site without providing any​​ personal​​ data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict​​ our​​ use of Cookies. For more information, see​​ Part​​ 14​​ and​​ our​​ Cookie Policy​​ https://whatsonblackburn.com/cookie-policy/.

 

  • How Can​​ I Access My Personal​​ Data?

If you want to know what personal data we​​ have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We​​ will respond to your subject access request within​​ 14 days​​ and, in any case, not more than​​ one month of receiving it. Normally,​​ we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we​​ receive your request. You will be kept fully informed of our progress.

 

  • How Do You​​ Use Cookies?

Our​​ Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by​​ us​​ and are used only by​​ us.​​ We​​ use Cookies to facilitate and improve your experience of​​ Our​​ Site and to provide and improve​​ our​​ products​​ AND​​ services.​​ We​​ have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for​​ analytic, social sharing and advertising. For more details, please refer to​​ our Cookie Policy. These Cookies are not integral to the functioning of Our Site and your use and experience of​​ Our Site will not be impaired by refusing consent to them.

All Cookies used by and on​​ Our​​ Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a​​ pop-up footer banner​​ requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling​​ us​​ to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of​​ Our​​ Site may not function fully or as intended.

Certain features of​​ Our​​ Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown​​ in our Cookie Policy. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that​​ Our​​ Site may not work properly if you do so.​​ We​​ have taken great care to ensure that your privacy is not at risk by allowing them.

 

Our Site uses analytics services.​​ Website analytics refers to​​ a set of tools used to collect and analyse anonymous usage information, enabling​​ us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the​​ products​​ AND​​ services offered through it.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information.​​ You do not have to allow​​ us​​ to use these Cookies, however whilst​​ our​​ use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable​​ us​​ to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used​​ by us are detailed in our Cookie Policy.​​ 

In addition to the controls that​​ we​​ provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies,​​ but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

  • How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address:​​ contact@squarecactus.co.uk.

Telephone number:​​ 01254 449009.

Postal Address:​​ 55 King William Street, Blackburn. BB1 7DJ.

 

  • Changes to​​ this​​ Privacy Policy

We​​ may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.​​ We​​ recommend that you check this page regularly to keep up-to-date.​​ This Privacy Policy was last updated on​​ 28th​​ January​​ 2020.

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